This page outlines the rules and guidelines for using our website and purchasing our products. By shopping on xaalxuta, you agree to these terms. They are designed to protect both you (our customers) and us as a business, ensuring a smooth and fair shopping experience.
Orders
When you place an order, you’re making a purchase request. We’ll confirm it once the payment is processed and the product is available. Sometimes, if an item is out of stock or unavailable, we may need to cancel or adjust your order — but we’ll inform you immediately.
Pricing & Payments
All prices on our website are clearly mentioned. Payments must be completed at checkout using secure payment options like cards, UPI, or net banking. Prices may change from time to time, but your order will always be honored at the price you paid at checkout.
Shipping
We aim to deliver within the estimated timelines shown at checkout. However, delivery can sometimes be delayed due to courier issues or unforeseen reasons. In such cases, we’ll do our best to keep you informed.
Product Variations
Since our products are textile-based, slight variations in fabric texture, weave, and colors may occur. Colors can also look different depending on your screen or lighting. These are natural variations and not considered defects.
Returns & Refunds
Our return and refund rules are explained separately in the Shipping & Refund Policy page. Please review them before placing an order.
Intellectual Property
All content, images, product photos, and designs on our website are owned by Xaalxuta. They cannot be copied or used without our permission.
Liability
We work hard to ensure all product details are accurate. However, we are not responsible for indirect losses (like missed occasions or third-party issues) that may arise due to delays or minor variations.
Governing Law
These terms follow the laws of India. Any disputes will be handled in the courts of Guwahati, Assam.
Updates
We may update these Terms & Conditions occasionally to reflect changes in our business or policies. When we do, the updated version will be posted here.
Contact Us
If you have any questions about these Terms & Conditions, feel free to reach out to our Customer Care team at hereforyou@xaalxuta.com